There are charges on my mortgage statement I don’t recognize. Is there anything I can do about it?

Yes, based on the new CFPB mortgage servicing rules, you can send an RFI (Request for Information) to your mortgage servicer asking them to explain any charges you feel are inaccurate or improper. They have 5 business days to acknowledge the request and 30 business days to correct your account, or after conducting a reasonable investigation, provide you with a written explanation as to why the servicer believes the account is correct.