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Federal Court Shuts Down Florida-Based Robo-Calling Scam

The Florida Attorney General’s Office recently announced that it had obtained a federal court order to shut down a Central Florida-based robocalling scam. The Attorney General worked with the Federal Trade Commission (FTC) to stop an operation that they believe caused over $15 million in harm to consumers.

The defendants in the case, known jointly under the generic names of Bank Card Services and The Credit Assistance Program, are alleged to have robocalled consumers promising to lower credit card interest rates and pay off debts.

The companies demanded upfront payments between $500 and $1500 in upfront fees, which violates the FTC’s Telemarketing Sales Rule. After paying the fees, the companies may have made small efforts to reduce interest rates, like calling the credit card companies and asking for lower interest. However, the Attorney General’s office states that few customers received any long-lasting or significant relief.

In addition to just providing few or no services, the scam also left struggling consumers farther in debt. Victims claim that they were promised that their credit card balances would be paid off over 18 months using mysterious “government funds” for an additional fee. However, no such government fund for paying off credit card debt exists. The companies charged victims between $5,000 and $20,000 for access to these supposed services.

Finally, the companies are also alleged to have targeted consumers already listed on the FTC’s National Do Not Call Registry.

The defendants were charged with violating the Florida Unfair and Deceptive Trade Practices Act, the FTC Act, and the FTC Telemarketing Sales Rule. The federal district court judge in the case issued a restraining order which will prevent the companies (and their associated entities) from engaging in business in the state again.

If you were the victim of a telemarketing or robocall scam, you’re not alone. You may be able to file a lawsuit seeking damages for the money that you lost. To learn more about your legal rights and options, schedule a free consultation at Loan Lawyers today by calling (888) FIGHT-13 (344-4813).

  • ABC News
  • American Civil Liberties Union
  • CBS 4
  • CNN
  • Daily Business Review
  • Florida Trend's - Florida Legal Elite 2014
  • Florida Trend's - Florida Legal Elite 2014
  • National Association of Consumer Advocates
  • National Association of Consumer Bankruptcy Attorneys
  • NBC News
  • National Consumer Law Center
  • The New York Times
  • Avvo
  • Avvo
  • Avvo
  • Avvo
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