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Consumer Financial Protection Bureau Releases Summary of New FDCPA Rules

The Consumer Financial Protection Bureau (CFPB) is an independent agency in the U.S. government that oversees the rules and regulations for consumer protection. The agency is able to regulate banks, lenders, mortgage services, debt collectors, and other financial companies.

Each year, the CFPB releases a report to Congress about the state of the debt collection industry. Recently, the CFPB submitted its fifth annual report summarizing its collection activities and its efforts to enforce the Fair Debt Collection Practices Act (FDCPA).

In this report, the CFPB covered four main themes. First, the CFPB commented on how technology has changed since the FDCPA was first passed in 1977. The agency recognized that debt collectors were using new technology that wasn’t contemplated at the time, and that the law may need to catch up in order to police newer debt collection tactics.

Second, the CFPB noted that it had received feedback from consumer groups and industry members asking for clarification on when, where, and how debt collectors could communicate with consumers. The agency plans to address these concerns over the next coming year.

Third, the CFPB reported that consumer groups, debt collectors, and state Attorneys General have requested that more information should be documented when a debt is sold, so that both consumers and debt collectors are better able to verify their debts.

Finally, the agency addressed issues with first-party debt collection efforts. Much of the FDCPA applies only to debt collectors, and does not apply to the company that is directly owed the debt. First-party debt collection has become a large business, and many consumers are being harassed by companies that do not have to follow the FDCPA. The CFPB recommended research into how the law can be adjusted to provide better protection.

The CFPB plans to address these issues and more before their next annual report is due to Congress. Hopefully, the agency will be able to make progress against illegal debt collection practices and can help protect consumers from harassment and abuse.

If you have been targeted by debt collectors who engage in harassing, threatening, or abuse behavior against you, you can fight back. At Loan Lawyers, our attorneys help people like you file claims against companies that violate the FDCPA, and will work to get you damages from the companies that break the law.

For your free consultation with Loan Lawyers, contact us today by calling (888) FIGHT-13 (344-4813).

  • ABC News
  • American Civil Liberties Union
  • CBS 4
  • CNN
  • Daily Business Review
  • Florida Trend's - Florida Legal Elite 2014
  • Florida Trend's - Florida Legal Elite 2014
  • National Association of Consumer Advocates
  • National Association of Consumer Bankruptcy Attorneys
  • NBC News
  • National Consumer Law Center
  • The New York Times
  • Avvo
  • Avvo
  • Avvo
  • Avvo
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